EX20 Global Report

While companies are confident in their culture, communication, and transformation efforts, employees are running into friction, fatigue, and mixed signals every day. The gap isn’t in intention — it’s in credibility.

If retaining talent, supporting performance, and earning employee trust matter this year, this report shows exactly where the disconnect begins and what’s required to close it.

Inside the Report:

• The 20 most critical EX gaps holding organizations back
• Where leadership confidence diverges from employee reality
• The truth behind operational, communication, and trust breakdowns