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Professional Services Benchmarking

Professional Services Benchmarking

Overview

Challenges

Professional Services organizations face mounting pressure to improve project margins and resource utilization, but often lack the data clarity and peer context to identify and act on performance gaps.

Summary

This comprehensive ebook outlines TSIA’s proven benchmarking process, offering peer comparisons, key metrics, and strategic insights to help Professional Services teams optimize outcomes and accelerate performance.

Key takeaways

  • Benchmark with purpose
  • Gain clear, data-backed insights into your organization’s strengths, gaps, and how you compare to industry and peer performance.

  • Improve margins and utilization
  • Leverage 50+ KPIs and 60+ best practices to boost project profitability and optimize consultant efficiency.

  • Drive change with action
  • Use expert guidance and a proven framework to prioritize initiatives, mitigate risks, and achieve measurable operational improvements.